Business Artikelsuche

Activate ESET endpoint products using ESET Remote Administrator (6.x)

Issue

  • Activate ESET products installed on your endpoints or server using a task in ESET Remote Administrator
  • This task can be used to activate all common ESET Remote Administrator components including ESET Shared Local Cache and ESET Mobile Device manager

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.

Solution

 Endpoint users: Perform these steps on individual client workstations

Prerequisites:

 

Activate ESET products using the ERA Web Console:

View permissions needed for least privilege user access

ERA 6.5 User Permissions

This article assumes that your ERA user has the correct access rights and permissions to perform the tasks below.

If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is grayed out), see the following article to create a second administrator user with all access rights (you only need to do this once):

 

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers

A user must have the following permissions for their home group:

Functionality Read Use Write
Product Activation (under Client Tasks)

Once these permissions are in place, follow the steps below.

Video tutorial

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin Client Tasks All Tasks → ESET Security Product → Product Activation and click New.

    Figure 1-1
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  3. Type a task name into the Name field.

    Figure 1-2
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  4. Expand the Settings section and click <Choose ESET License>.

    Figure 1-3
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  5. Select a valid license from the repository and click OK. Click here for instructions to add licenses in ESET Remote Administrator.

    Product Activation Task on Mobile Devices:

    Product Activation Task is not possible to execute on mobile devices (ESET Endpoint for Android and MDM for iOS) with offline licenses.

    Figure 1-4
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  6. Click Finish.

    ESET Remote Administrator version 6.2.11 and earlier: 

    Adding targets is done during task creation (for example, after adding a new task and giving it a Name, click Target to add groups or clients to the task).

     

  7. Create a trigger and add target computers or groups to execute your Product Activation task.

  8. To check the status of the task, click the appropriate task name and select Show Details from the context menu.

    Figure 1-5
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  9. Click the Executions tab and verify the status of your task in the Status column.

    Figure 1-6
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